The more things change, the more they stay the same – especially when it comes to initiatives that involve cultural change. Measurement is a perfect example – and I’m not talking purely about “software metrics,” rather measurement in any industry.
When you take a business that has traditionally “flown by the seat of its pants” (in other words, it is a monopoly of sorts or it has made money in spite of itself) and start to keep track of what’s going on, people have issues. The first step often is to simply measure anything that moves – data that are easy to capture – and then try to figure out some sort of conclusions or action plans. In IT (Information Technology) the landscape is littered with discarded data from failed measurement initiatives. Data in and of themselves are not bad, IF the data are used appropriately and in the right context.
I recently wrote the following article for Projects at Work based on concepts I first observed nearly 20 years ago, and they are as valid today as ever before.
As a consultant, I LOVE to work with companies who want to succeed with measurement. If you are tasked with starting metrics for your company, give me a call – maybe I can give you some ideas to save you time and money – and succeed with metrics!
Send me an email or leave a comment – measurement is too important to leave to chance. (Let me know if you’d like a full copy of this article!)